Chatbots

    Three quarters of workers think 2020 has been the most stressful year ever and 85% find that mental health issues at work spill over into the home, according to an international survey by Workplace Intelligence and Oracle. Paradoxically, in a year of social distancing and self-isolation, robots are helping. Ginger is a chatbot that draws on 45 million chat messages and two million clinical assessments to give automated counselling. BioBeats gives an individualised employee mental wellbeing score, based on health monitoring data, and WoeBot uses AI, empathy, and therapeutic expertise to support mental health. Technology with a human touch.

    — Wayne Visser

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