Legal

    Privacy Policy

    Last updated: 29 July 2026

    1. Who We Are

    This website is operated by Wayne Visser ("Wayne", "we", "us", "our"). Wayne Visser is the data controller for the personal data described here, acting in a personal capacity rather than through a company. We are not required to appoint a Data Protection Officer, because we are not a public authority and we do not monitor people systematically or process special category data at scale.

    Reach us about anything in this policy through our contact page.

    This policy covers this website only. It does not cover Wayne's presence on LinkedIn, Substack, YouTube or BlueSky, each of which is governed by that platform's own policy.

    2. What We Collect

    When you send a booking enquiry. Your name and your message, both of which are required. Optionally your organisation, the type of event and a proposed date. The form also carries a hidden field that no real visitor sees; if it comes back filled in, we treat the submission as automated spam and discard it.

    There is no legal or contractual obligation on you to provide any of this. But name and message are required to submit the form, and if you leave out any way of contacting you, we cannot reply or take any step towards an engagement. The form does not currently ask for your email address, so please include one in the message if you want a response.

    When you email us. Whatever is in the message, plus your email address and anything in your signature or attachments.

    When you subscribe to the newsletter. Subscriptions are handled on Substack and on LinkedIn. Your email address goes to that platform rather than to this website. See section 4.

    Automatically, when you browse. Delivering a web page requires processing your IP address, browser and device type, the pages you request and the time of each request. We do not combine this with anything else and do not use it to identify you.

    Cookies and browser storage. The site sets a small number of strictly necessary cookies and stores your cookie choices in your browser's local storage. It sets no analytics or advertising cookies today. Our Cookie Policy lists every one by name and explains how to change your choices.

    We do not collect special category data such as health, beliefs or biometrics. Please do not send it through the enquiry form.

    3. Why We Use It, and Our Legal Basis

    What we doLegal basis
    Read and reply to booking and speaking enquiriesLegitimate interests: responding to someone who approached us about work
    Take steps towards a speaking, training or writing engagement you asked aboutContract
    Send the newsletterConsent, given when you subscribe
    Keep an unsubscribed address on a suppression list so you are not added back by mistakeLegitimate interests, and our obligation to honour your objection to marketing
    Keep the site available and defend it against abuseLegitimate interests: security and continuity of our own website
    Set non-essential cookies, including analytics if and when we enable itConsent, given through the cookie banner
    Keep records we are required by law to keep, or answer a lawful requestLegal obligation

    Where we rely on legitimate interests, we have weighed our interest against your rights and concluded it does not override them, because the processing stays within what you sent us and what running the site requires. You can object at any time (section 9).

    4. Newsletter

    The newsletter is published and delivered through Substack, which acts as a separate and independent controller of your subscription, not as our processor. When you subscribe, Substack stores your email address and applies its own open and click tracking to the emails it sends, under its own privacy policy and its own consent arrangements: substack.com/privacy. The LinkedIn newsletter works the same way, under LinkedIn's own policy.

    Wayne can see subscriber counts, aggregate engagement, and individual subscriber email addresses inside Substack. We do not build profiles, segment the list by behaviour, or sell, rent or share it.

    Unsubscribe from the link at the foot of every issue, or by contacting us. It takes effect immediately. We then keep your address on a suppression list for one purpose only: making sure you are not added again by mistake.

    5. Who Else Sees Your Data

    We do not sell personal data and we do not share it for anyone else's marketing. These providers handle data in order to run the site:

    ProviderWhat it handlesRole
    LovableBuilds and hosts the websiteProcessor
    CloudflareDelivers the site from an edge location near you, and filters malicious traffic. Processes your IP address in transitProcessor
    SupabaseStores booking enquiries submitted through the formProcessor
    SubstackNewsletter subscriptions and deliverySeparate and independent controller
    GoogleAnalytics, only if and when we enable it, and only with your consentProcessor

    Each processor is under a contract that limits it to acting on our instructions. We may also disclose data where the law requires it, or to establish or defend a legal claim.

    6. Where Your Data Goes

    The site is delivered through Cloudflare's global network, so your request is usually handled at an edge location in or near your own country. Cloudflare Inc., Supabase Inc., Substack Inc. and Google LLC are United States companies and some processing takes place there.

    Where personal data leaves the UK or the EEA, we rely on one of the following, in this order:

    1. Adequacy, where the recipient is certified under the UK Extension to the EU–US Data Privacy Framework or the EU–US Data Privacy Framework. Google LLC and Cloudflare Inc. are both certified.
    2. Otherwise, the UK International Data Transfer Agreement, or the UK Addendum to the European Commission's Standard Contractual Clauses, together with a transfer risk assessment and the supplementary measures it identifies.

    Ask us via our contact page and we will send you a copy of the safeguard relied on for any given transfer.

    7. How Long We Keep It

    DataRetention
    Booking enquiries and related correspondence24 months from our last exchange with you, then deleted
    Enquiries that turn into a paid engagement6 years from the end of the engagement, to meet tax and accounting requirements
    Newsletter subscriptionUntil you unsubscribe
    Suppression list after unsubscribeEmail address only, kept for as long as we run a newsletter, so that we can honour your opt-out
    Server and security logsNo longer than 12 months
    Cookie consent record12 months, then we ask you again

    8. Security

    The site is served over HTTPS with HTTP Strict Transport Security enabled. Enquiry data sits in a database that is not publicly readable, reachable only by Wayne and the site's server-side code. Access to the newsletter list is protected by Substack account credentials with two-factor authentication.

    No website can promise perfect security. If a breach occurs that is likely to result in a risk to your rights, we will notify the ICO without undue delay and, where feasible, within 72 hours of becoming aware of it, and we will tell you directly where the law requires it.

    9. Your Rights

    You can ask us to:

    • give you a copy of the personal data we hold about you
    • correct data that is wrong or incomplete
    • delete data where we have no continuing reason to hold it
    • restrict what we do with it while a dispute is resolved
    • stop processing it where we rely on legitimate interests, by objecting
    • send it to you or to another provider in a portable format, where you gave it to us and we rely on consent or contract
    • withdraw consent at any time, for the newsletter or for cookies, without affecting anything done before you withdrew it. For cookies, use the Manage Cookie Preferences button on the Cookie Policy page

    Write to us through our contact page. We respond within one month. If a request is unusually complex or you have made several, we may extend that by up to two further months, and we will tell you within the first month if we do. There is no charge unless a request is manifestly unfounded or excessive, in which case we will explain why before doing anything.

    We may ask you to confirm your identity first, so that we do not hand one person's data to someone else.

    10. Complaints

    If you are unhappy with how we have handled your data, please tell us first so we can try to put it right. You can also complain to a supervisory authority at any point, without going to us first.

    In the UK that is the Information Commissioner's Office:

    • Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
    • Helpline: 0303 123 1113
    • ico.org.uk

    If you are in the EU, you may complain to the data protection authority where you live, where you work, or where the alleged infringement took place.

    11. Children

    This site is aimed at professional and academic audiences. It is not directed at children under 16 and we do not knowingly collect their data. If you believe a child has sent us personal data, tell us through our contact page and we will delete it.

    12. Automated Decision-Making

    We make no decisions about you by automated means and we do not profile you.

    13. Links to Other Sites

    Pages here link to third parties including Amazon, Routledge, Lulu, LinkedIn, YouTube, Substack and BlueSky. Once you follow a link you are on their site under their privacy practices, and we have no control over what they collect.

    14. Changes

    We update this policy when our practices change, when we add a provider, or when the law moves. The "Last updated" date shows when it last changed. Where a change materially affects your rights we will say so on the page rather than change it quietly.

    15. Contact

    For anything in this policy, including data protection requests, please use our contact page.

    Questions about your data?

    Reach out anytime and we'll get back to you.